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Join date: Nov 3, 2021

About

Lisa is a professional coach and trainer who works with managers and business owners in healthcare, industry and business, helping them become the kind of leaders people can’t wait to work for.


Having first qualified as a general nurse and post-grad as a midwife, Lisa has worked in a diverse range of clinical settings including Beaumont Hospital Dublin, street clinics in Calcutta, King Edward VII Hospital and the Royal Marsden Clinic in London, and GP practices. A move to the administrative side of healthcare included roles in the Blackrock Clinic, Lowell House, and the IPNA where she managed a successful application for charitable tax exemption, drafted governance policies for Boards to approve, mentored rotating Board Members, and coordinated clinical awards and bursaries. In 2016 she qualified as a Business, Executive and Personal Coach, later completing Train the Trainer. She is a Certified Just Culture Champion and an accredited Coach of Excellence which means she can issue CPD points to her clients for coaching hours undertaken. Her TEDx talk on psychological safety was the 2nd most watched talk in the world in September 2021.

Lisa’s in-depth nursing knowledge of human physiology is interwoven with proven coaching approaches and emerging evidence from the world of neuroscience. Managers in healthcare, safety-critical or risk-averse sectors who aspire to be Restorative Leaders and build a culture of psychological safety and learning at work particularly benefit from her unique mix of skills and expertise. She uses models such as Micro-Resilience, the Five Levels of Leadership, Just Culture, Conversational Intelligence and others as needed.


In coaching she facilitates learning and growth in her clients through coaching in its purest form. She coaches the individual in front of her, holding up a ‘mirror’ so that they can safely examine their strengths, values and what blocks their progress. Her coaching approach is person-centred, kind, non-judgemental, supportive, championing while challenging, and anchored by unconditional positive regard for each client (Carl Rogers).


She is on coaching and mentoring panels in private, semi-state and cross-border bodies. Her R.E.A.L. Leadership online programme is accredited for 7 CPD points by the CPD Standards Office. She is a trained Silver Lining SLAPStrategist and in this role she mentors small business owners around the world, including those in disadvantaged regions. She co-facilitates peer group coaching supervision sessions with coach colleagues, rotates through committee roles in BNI Rossmore Chapter and is a Care Team Director Consultant for the BNI Dublin, North East and West regions. She gives talks and workshops on resilience to community and patient groups, business teams, at seminars and networking meetings. She is the author and presenter of ‘Top Tips for Leaders’ on Izz Radio Online. She has contributed to nursing and medical journals, websites and blogs, writing about interventions that enhance health literacy.


Her personality type is INFJ Advocate. Her core values are dignity, respect, diversity, non-judgement and compassion.

Lisa Cresswell

Lisa Cresswell

Writer

Lisa Nolan

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