Credit (the good kind)
Every time I deliver a resilience training session I encourage an exploration of what resilience means to attendees. I’m always amazed to hear new perspectives from every group. This week’s training session was no different. Participants broke it down to different kinds of resilience including frontline staff who come home from a tough day and have to quickly turn around a few hours later and go back in to face more. I was picturing an airplane being ‘turned around’ betwee